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    Feeling anxious over the value you provide for your clients?

    • By Cindy Drake
    • •
    • 16 Jul, 2018
    • •

    Feeling anxious over the value you provide for your clients?

    high performing teams
    Do you find yourself spending far too
    much time on each small detail to make sure
    your client is happy with your work?

    Putting your all into a project for your client
    for them to be dissatisfied and unhappy with
    your quality, efforts & business is terrifying!

    The problem with this mindset is that you
    end up overworking yourself for
    no different financial outcome.

    "Criticism is something you can easily avoid by saying nothing, doing nothing, being nothing." - Aristotle

    First, we need to learn to make choices
    depending on what is most valuable,
    most important and most effective.

    Don't make decisions purely to avoid criticism.

    The next step is to manage your client's expectations.
    leadership and teamwork

    Set Goals & Criteria

    When first talking to your client, 

    ask them what their goal is when working with you.


    Mutually agree to the goals and use them as the 

    criteria for the rest of your conversations & project.

    Plan It Out

    Sit down and make a detailed plan of the work ahead.


    Even if your client doesn't seem to 

    care about the process, make sure 

    they have a copy of the plan.


    It will allow them to be able to see the status 

    of he project whenever they want to and 

    open a new stream of communication.

    a team with a leader and social meetings

    Be Open & Transparent

    Make sure your client is fully aware 

    of your limitations of the process.


    Show case studies and examples of your past 

    work so they're fully aware of what they're investing into.


    Even better, you can show them what previous 

    clients wanted and how you delivered despite there being 

    slight adjustments to the original request of the client.

    psychological safety

    Underpromise!

    Cushion yourself and your team for the unexpected.


    Underpromising will mean your client is never 

    disappointed, only pleasantly surprised 

    when they get more than they asked for.


    Keep your promises realistic and be honest about 

    whether you can or can't achieve a certain goal.

    The Vision Workshop: How understanding your personal vision helps you grow your business

    By Cindy Drake • 04 Feb, 2019 •
    We all dream.

    As humans it’s our ability to dream that gives us the power to manifest our reality, but where do those dreams come from?

    Too many business owners are letting their business take over their lives.
    Discover how to put your business back in it's place & take back what you've had to sacrifice.

    Feel Like Time Is Slipping Away?

    By Cindy Drake • 01 Oct, 2018 •
    Does your time stress make you feel trapped & hopeless?

    Tracking time - it's something exclusively
    human but is also one of our biggest stresses.

    Worrying about your endless list of things
    to do, meeting deadlines & rushing to
    avoid being late are all too common.

    Today we're running through how to create more time in your day.

    Leadership: The Guide to Greatness

    By Cindy Drake • 10 Sep, 2018 •

    How do you feel about your leadership qualities?


     Having the responsibility of ensuring so many employees’ 

    wellbeing, success & happiness is a colossal & overwhelming task, 

    but anyone can build their way up to be a great leader.


    Today we've done all the thinking for you.


    We've broken down all the important qualities of a 

    GREAT leader into easy-to-digest bite sizes so you 

    can become your best self for your team ASAP.

    Feeling anxious over the value you provide for your clients?

    By Cindy Drake • 16 Jul, 2018 •
    Do you find yourself spending far too
    much time on each small detail to make sure
    your client is happy with your work?

    Putting your all into a project for your client
    for them to be dissatisfied and unhappy with
    your quality, efforts & business is terrifying!

    The problem with this mindset is that you
    end up overworking yourself for
    no different financial outcome .

    High-Performing Teams: The Foolproof Formula & Hidden Truths

    By Cindy Drake • 22 Nov, 2017 •

    Are you worried your team isn’t equipped for the game of business?

    Is your team just churning through the same old expectations ?

    Do you wish deep down that they were doing more ?

    The 5 Keys to a Productive Day

    By Cindy Drake • 15 Oct, 2017 •

    We’ve all been there, sitting there
    looking at our long list of ‘to-dos’, pulling
    out our hair wondering "where do I begin?"
     
    Overworkingand overwhelming
    yourself are two major killers to productivity
    when you’re running your small business.
     
    We’ve gathered some quick tips and
    strategies to keep you on the most
    productive and efficient path to success.

    Navigate Customer Complaints like a Pro

    By Cindy Drake • 04 Sep, 2017 •

    Unfortunately, no matter what you do, 

    you can’t satisfy absolutely everyone .

     

    Complaints are an unfortunate but very 

    real factor that all businesses deal with.

     

    Here’s how to turn customer’s negative 

    experiences into a positive one and 

    have them coming back for more .

    The Key to Perfecting Your Quotes

    By Cindy Drake • 02 Aug, 2017 •
    Quotes are such a crucial part of your business.
     
    They are the key to winning you
    more work, meaning new sales,
    leading to more cash in your pocket.
     
    But getting your quotes just right  can be tricky.
     
    A QUOTE NEEDS TO
    • Return a profit on your efforts
    • Accurately describe your offer
    • Explain your costs
    • Explain the terms and conditions
     
    We’ve broken down the steps to make them
    simple, effective & powerful and to take off
    the added stress when it comes to quoting.

    Cash Flow Getting You Down?

    By Cindy Drake • 21 Jun, 2017 •

    Is the financial strain in your business 

    ruining your quality of life?

     

    Are you not bringing in enough money to be able to 

    make the changes  you really want to in your business?

     

    Without a positive cash flow your business will be 

    forced to slow down progress and even eventually close .

     

    Up to 50% of business owners identified that cash 

    flow is the biggest issue they find in their business.

     

    And up to 80% of failed Australian businesses 

    are caused by cash flow issues.

    4 Tricks to a Busy Person's Good Night's Rest

    By Cindy Drake • 21 Jun, 2017 •
    When you have a busy schedule, getting a good night's
    rest could seem like the last thing you have time for.

    With a few minor changes, you can assure yourself
    a satisfying slumber without losing any precious time.
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